Billing warnings

Raised: May 22, 2023
Service Affected: Dashboard

Please be aware a small percentage of customers are seeing a billing warning banner on their teams alerting them to a missing subscription, and a further warning in /billing suggesting there is a problem with the subscription.

This affects customers on our recently released manual billing tier, in which billing is handled outside of the mambo EMM console.

Your teams and plans are unaffected as this is a UI bug. We are working to resolve the front-end issue associated with this as quickly as possible.

We apologise for the inconvenience.